Worldwide Telecommunication, Inc. Prepares for Cultural...

Worldwide Telecommunication, Inc. Prepares for Cultural Diversity Abstract Worldwide Telecommunication, Incorporated (Inc.) is a growing telecommunications company that has an international workforce which changes continuously. As the company’s international personnel base expands, the needs of the employees will vary and become more diverse. As new employees come aboard, the organization will see that not all workers have the same requirements or requests. Worldwide Telecommunication, Inc. must be able to fulfill the needs of staff at all levels regardless of any potential cultural barriers. Whether the employees’ needs are basic or complex, Worldwide Telecommunication, Inc. is positioning itself for the challenge. Worldwide†¦show more content†¦These core values include quality customer service, teamwork, employee respect, dignity, integrity, and innovation. Without everyone upholding the company’s core values, Worldwide Telecommunication, Inc. understands accomplishing the company objectives would be a mission impossible. Although Worldwide Telecommunication, Inc. currently enjoys a culture of effective communication, employee alliance, teamwork, and collaboration, the corporation has faced many challenges reaching this point. The old company’s atmosphere consisted of poor communication skills and inconsistent teamwork, which eventually led to low employee morale. The distasteful company culture was rooted in favoritism, prejudices, and preferential treatment for a selected group of employees. After enormous revenue and employee losses, the company sought to improve its habits, beliefs, attitudes, and expectations. â€Å"The workplace setting is fertile breeding ground for conflicts because of the dynamics and interdependency of the employee-to-employee, customer-to-employee, and employee-to-outside vendor relationships† (Rau-Foster, 2000). Recognizing and addressing the factors that give rise to the potential for conflict can have a positive impact on workplace and the productivity in the workplace. 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